A build cost, a monthly retainer, and per-minute usage on calls that connect. That’s the whole model. The first two are quoted against your build — the third is on the meter and always visible.
Custom
The one-time build cost, scoped to what your agent has to do — how many workflows, how many integrations, how complex the call logic gets. A single inbound agent and a multi-campaign system are not the same job, so they aren't the same price.
Custom
Covers hosting, monitoring, call reviews and the ongoing refinement of your agents and automations. Scoped the same way as the build — a bigger system takes more looking after.
Telephony and model usage sit on your own account and get billed at these rates. It scales with how much you actually use it, so a quiet month costs you less.
Billed monthly, in arrears
Inbound calls
Calls that come in to your line.
Starting from
$0.17/ min
up to $0.19 / min
Outbound calls
Calls the agent places — recalls, confirmations, follow-ups.
Starting from
$0.22/ min
up to $0.24 / min
Voicemail drop
Flat rate when the agent leaves a message instead.
$0.08/ call
Phone number
A new number we buy and register in your name. You own it.
$4.00/ month
No answer and busy line are always free. You’re only billed for conversations that actually connect.
Rates in USD
Yes — we buy a new number for the agent to run on, and we register it in your name. You own it outright, exactly like any other business line, and it stays yours if you ever leave. It's $4 a month, listed with the usage rates above.
Because build size varies more than anything else. One agent answering FAQs and booking into a calendar is a fortnight. Three agents, a CRM sync, a retry ladder and a reporting layer is not. We scope it, quote it, and the number doesn't move after that.
It depends entirely on your call volume, which is why it's billed as a variable on top rather than baked into the retainer. Take your monthly connected minutes, multiply by the rate above, and that's it — no markup games, no minimum spend.
No. No answer and busy lines are free. You're only charged for conversations that actually happen, and voicemail drops are a flat rate per call rather than per minute.
Two weeks is typical for a first agent. Bigger builds with several integrations run three to four.